Software Solutions
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    • #1549
      cscottcscott
      Participant

      My entire department received new computers in which the Promethean Professional Edition was not installed.  I am trying to install the professional edition of the software onto my computer with the product codes and serial numbers that we have and the website will not accept it.  Any ideas?? 

    • #8080
      Anonymous
      Inactive

      Hi there and thanks for posting!

      ActivInspire activation keys start with 0015 or 0016. If the details you have been entering do not start this with it won’t work.

      Depending on your ActivBoard model, you will be able to generate new ActivInspire activation key on the below link:
      https://support.prometheanworld.com/upgrade/activinspire.html

      The above link will work for products listed below:
      300 series
      500 series
      ActivBoard Touch (2 and 6 touch)
      ActivPanels

      If you have a different ActivBoard model, please let us know the model number (not serial).

      If you have an older ActivBoard such as the 2nd generation ActivBoard, you can generate the ActivInspire activation key by following the step on the below article:
      https://support.prometheanworld.com/article/?kb=1266

      Kind regards,
      Adam
      Promethean Technical Support

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