Interactive Whiteboards
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    • #1246
      Stacey BishopStacey Bishop

      I am a new teacher the teacher who left had already used the activation key for the promethean board. I am trying to register the promethean board on my computer but it will not let me. I can only run the personal not the professional active inspire.

    • #6434

      Hi Stacey,

      Thank you for your post.

      Please try to generate a license key following the steps below:

      1 – connect your computer to the Promethean board
      2 – launch ActivInspire
      3 – fill in your details except the license key and tick the “terms and conditions” ((if the license agreement box does not show up, click on Help>About>Register)
      4 – now click on “Upgrade Now” at the bottom (the Upgrade Now option only becomes available if the board is connected and detected by the computer)
      5 – make a note of your license key and activate your version of ActivInspire

      Please let us know the outcome.
      NOTE: never publish the license key or any serial numbers in the forum

      Thank you

      Promethean Technical Support

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