Interactive Whiteboards
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    • #29565
      Oskar ZupanOskar Zupan


      We have a problem with one of the ActivBoards 300 (PRM-AB378-03). The board does not connect to the PC. We tried with a different USB cable and a different PC but no luck.

      The board turns on and a red light is blinking, then a green light turns on then a blue light and then it shuts off. Sometimes when the PC turns on we hear a sound from the board.

      Does this sound like a bad component or is there an easier fix.

      Thanks for the help.

    • #29567
      Adam H PrometheanAdam H Promethean
      Senior Moderator

      Hello Oskar,

      Thanks for your post. Due to the nature of your enquiry, we are going to e-mail you directly to help you further.

      Kind regards,
      Adam H

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