Interactive Whiteboards
Viewing 1 reply thread
  • Author
    Posts
    • #37173
      martinhmartinh
      Participant

      Hi,

      We have 4 x Activboard 500 that are ghost touching.

      Firmware v8.63.

      Is a repair viable on these older models?

       

      Thanks.

       

    • #37180

      Hi Martin,

      Sometimes this can be down to interference with any new devices that may have been put in the environment.
      Please take a look at the below article for some assistance:
      https://support.prometheanworld.com/s/article/1073

      If you still need assistance, please do not hesitate to get in touch directly with Promethean Support.

Viewing 1 reply thread
  • The forum ‘Interactive Whiteboards’ is closed to new topics and replies.