March 12, 2019 at 3:03 pm #15585
As these ActivConnect devices are a limited Android device, is there any program out there where I can image/backup one and image/restore to another?
These are rebranded Zidoo Z6 Pro android streaming devices. While I could root it, and install TWRP, I’d rather not void any warranty I may have -yet. It’s tedious to sit there, run updates, then sideload apps that aren’t available on the Promethean’s app store (Aptoide partner) on the devices, though.
I tried creating a full backup through ADB, using “adb backup -all -apk -f c:\activConnect.ab” but restoring it to another one seemed to only restore parts of the full backup made..
March 12, 2019 at 7:31 pm #15589
You can do that with the device management, here is a link to information about Viso https://www.radix-int.com/device-management-for-promethean.html.
If you need more help with these devices, please click on this link to contact support https://support.prometheanworld.com/contact.
March 13, 2019 at 12:20 pm #15593
So there’s no on-site backup/restore/configuration utility? I don’t want an MDM solution – it won’t get approved..
I tried updating the offline update zip file, but it’s signed, so I can’t add the apks to it the way I want. Eh, I’ll just void the warranties and get them set up the way I want then. Thanks.
March 14, 2019 at 10:17 am #15598
Adam K PrometheanModerator
Thanks for posting.
We do not currently have a way of performing an on-site backup/restore/configuration utility for the ActivConnect.
I will however raise this request with our product teams to review and hopefully implement in future software versions.
You must be logged in to reply to this topic.
- Release Notes for Apps: Screen Share, Classroom Essential apps, myPromethean Mobile App (released 6 December 2019)
- Release Notes for ActivPanel Elements Series v3.3 (released 6 December 2019)
- Release Notes for ActivDriver v5.18.18 (released 6 December 2019)
- Release Notes for ActivConnect OPS-G v2.4.1 (released 6 December 2019)
- Release Notes for ActivInspire v2.18 (released 4 December 2019)