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    • #1441
      reshadqedimreshadqedim
      Participant

      When i try to open active manager this message is shown. What i have to do?

    • #7458
      Anonymous
      Inactive

      Hi and thanks for posting!

      The error that you see there is due to a missing Windows update.  If you follow this link and install this update it should resolve the issue:

      https://support.microsoft.com/en-gb/kb/2999226

      Please let us know if this works for you.

      Kind Regards,
      Paul
      Promethean Technical Support

      (Support Case:674784)

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