Interactive Flat Panels
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    • #33092
      Faisal GhansarFaisal Ghansar


      I am trying to control the Promethean Titanium AP7-B86 via RS-232 codes provided in below link


      I am using a QSC Processor QSC IO FLEX 8 whose RS-232 is connected to Promethean.

      The codes doesn’t seem to be working. I have read from a blog that the RS-232 needs to be enabled on the Promethean panel if it doesn’t show up on the Locker Settings of the Promethean Panel.

      Is that correct?

    • #33108
      Craig PrometheanCraig Promethean

      Hello Faisal,

      Thank you for your post.

      RS232 is always on. Can you confirm if you are using a straight RS232 cable? If so can you please test using a crossed cable?

      Please let us know if you continue to have issues.

      Kind regards,


      Promethean Technical Support.

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