I have an activeConnect G (ACON1-G), model number: PRM-X6PRO-01. It appears to be stuck in a boot loop. It will flash the promethean logo and then reboot. The panel seems fine with touch controls on the computer. I took the activeConnect G unit and hooked it to a normal computer monitor and it does the same thing. I got into the boot menu and tried the wipe data/factory settings option and it is still doing the same thing. Can anyone point me to a file that I might be able to possibly load on this thing to get it back going?