Software Solutions
  • This topic has 1 reply, 2 voices, and was last updated 4 years ago by Anonymous.
Viewing 1 reply thread
  • Author
    Posts
    • #1588
      chrispenny85chrispenny85
      Participant

      Hi,

      I am alternating between converting SMART Notebooks and creating new flipcharts with ActivInspire. While I can see the icons of saved files as flipchart files on my own computer, whenever I attach the documents to emails to send onto colleagues, the docs appear with the blank page icon on my email and won’t open on colleagues’ computers.

    • #8246
      Anonymous
      Inactive

      Hello chrispenny85,

      Can you please confirm what version of ActivInspire you are running? The latest version is 2.8 and can be downloaded from the below link:

      https://support.prometheanworld.com/product/activinspire

      Does your colleague have ActivInspire installed? What happens if your colleague tried to open the file? 

      Thank you,

      Craig 

Viewing 1 reply thread
  • You must be logged in to reply to this topic.