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    • #32115
      Kimberly GuidryKimberly Guidry
      Participant

      I have tried both using screen share and connecting via hdmi and cannot use any of the activinspire tools while working on my promethean bird. Is this normal? The whole point of making a flip chart in activinspire to me is the ability to use its functions while on the promethean board. Am I doing something wrong?

    • #32135

      Hello Kimberly,

      Thank you for contacting Promethean Technical Support.

      To better assist you with the issue reported, we kindly ask you to confirm if the tools you are trying to use on ActivInspire are not available at all or if you are unable to select them.

      What kind of device are you sharing your ActivInspire flipcharts from? What model of ActivBoard do you have?

      Please, also confirm the version of the software and if you are using the Professional or Personal version of the program.

      Please, also make sure you select “Touch or Stylus” as input in the ActivInspire settings, from File > Settings > Dual Mode ActivBoard > Touch input handling.

      We look forward to hearing from you.

      Kind regards,

      Arianna

      Promethean Technical Support

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