My screen shows the flame icon, but the flame doesn’t light up and the program closes on its own. I have updated the drivers on my laptop from the website, run the repair feature for all software components, and still nothing. What next?
Hi Julie, I would ensure that you have ActivInspire version 2.3 installed. Also ensure that your flash and java are up to date. Should the issue still persist, please do not hesitate to get in touch directly. Case 00485883 has been created to help assist.