Software Solutions

This topic contains 1 reply, has 2 voices, and was last updated by  Anonymous 2 years, 8 months ago.

  • Author
    Posts
  • #1776
    rswill
    rswill
    Participant

    When I look at Options in PowerPoint, in the Add-ins, ActiveOffice is listed, but it does not open with a presentation. When I close a presentation, I see a message that ActiveOffice is shutting down. But it will not complete the process and I must use task manager to close it.  Some PowerPoints will work, but others, saved in the 2010 format, will not.

  • #8960

    Anonymous

    Hi rswill,

    Thanks for posting on the Support Community.

    Please be aware that Promethean ActivOffice is no longer supported or developed.

    The issue that you are experiencing could be related to a few variables, providing you are using the the correct versions of Microsoft Office (and PowerPoint) as per the specification sheet you should have no issues running this.
    The specification sheet can be found on the link below:
    https://support.prometheanworld.com/files/public/pdfs/promethean-activoffice-specification-sheet-us-v3-0.pdf

    Kind regards,
    Adam
    Promethean Technical Support

You must be logged in to reply to this topic.