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    • #1776
      rswillrswill
      Participant

      When I look at Options in PowerPoint, in the Add-ins, ActiveOffice is listed, but it does not open with a presentation. When I close a presentation, I see a message that ActiveOffice is shutting down. But it will not complete the process and I must use task manager to close it.  Some PowerPoints will work, but others, saved in the 2010 format, will not.

    • #8960
      Anonymous
      Inactive

      Hi rswill,

      Thanks for posting on the Support Community.

      Please be aware that Promethean ActivOffice is no longer supported or developed.

      The issue that you are experiencing could be related to a few variables, providing you are using the the correct versions of Microsoft Office (and PowerPoint) as per the specification sheet you should have no issues running this.
      The specification sheet can be found on the link below:
      https://support.prometheanworld.com/files/public/pdfs/promethean-activoffice-specification-sheet-us-v3-0.pdf

      Kind regards,
      Adam
      Promethean Technical Support

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