Software Solutions
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    • #940
      Maria OliverMaria Oliver

      i have a teacher who has some problem with the new update to our computer systems as a school district.
      here was an update to the Promethean board software that was installed. Once that was installed it allows me to connect with class flow. I signed up for class flow, but I still cannot get the activotes to register. Class flow gives me a number to register them, but does not show that they are available to register nor does the activotes recognize the signal to register. Thanks!

      Please help me to help her t

    • #5568

      Hi Maria,

      Thank you for posting on the Support Community.

      Do you see your ActivHub listed on the device registration on ActivInspire?
      You will need to register to your ActivHub like previous versions of ActivInspire. If you do not see the ActivHub listed then you will need to ensure that the latest driver is installed.
      This can be downloaded from article 10902 on

      I hope this information helps.

      Promethean Technical Support

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