Student Response Devices
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    • #1252
      LBlackLBlack
      Participant

      I currently use Activotes in my classroom and they work fine with no problems. I would like to be able to use them in other classrooms as well. When I try to use them in other classrooms, the hub registers, but when I try to register the devices, they all flash red and won’t register. Any ideas/solutions?

    • #6449
      Anonymous
      Inactive

      Hi Louise,

      Thank you for your post.

      Please confirm the model of your ActivHubs and ActiVotes.

      Also, ensure the version of ActivInspire and ActivDriver is the same as the working computers.

      Thank you

      Miguel
      Promethean Technical Support

    • #6450
      Anonymous
      Inactive

      Hi MIguel,

      Many thanks for your response.

      My activotes look like this…
      Activote
      My hub looks nearly the same.

      When I try to register them in certain classrooms in the school, the red light just flashes.

      I’d really appreciate some suggestions about how to resolve this.

      Louise

    • #6451
      Anonymous
      Inactive

      Hi,

      We will send you an email in order to proceed further with this case.

      Thank you

      Miguel
      Promethean technical Support

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