What is ActivInspire?
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    • #1219
      GenoGeno
      Participant

      I just went through the process of upgrading a v2 ActivPanel to v3, following the instructions in Article 11201, then restarted the panel, however in the ActivManager, the panel is still described as “BT V2.01).. At the end of the firmware upgrade process, by the way, it had indicated it as having been successful.

    • #6348
      Anonymous
      Inactive

      Never mind, I realize now the v5.32 reflects the firmware level that confirms the ActivPanel is now a v3.

    • #6349
      Anonymous
      Inactive

      Hi Geno,

      Thank you for posting.
      The ActivPanel has 2 different firmwares, one for the ActivPanel itself and one for the Infared Bezel (Touch capabilities).

      If you have any issues in future please do not hesitate to get in touch.

      Kind regards,
      Adam
      Promethean Technical Support

    • #6350
      Anonymous
      Inactive

      Hi Geno,

      Thank you for posting.
      The ActivPanel has 2 different firmwares, one for the ActivPanel itself and one for the Infared Bezel (Touch capabilities).

      If you have any issues in future please do not hesitate to get in touch.

      Kind regards,
      Adam
      Promethean Technical Support

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