Accessories

This topic contains 1 reply, has 2 voices, and was last updated by Adam K Promethean Adam K Promethean 10 months, 1 week ago.

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  • #15438
    Boris Cardenas
    Boris Cardenas
    Participant

    Hi

    I have an activslate 50 while charging displyed “charging fault” and when off. I’ve tryed to charging againg but nothing happen is dead. Could you help me with isues this is my every day tool in my math instructions.

    Thank you

  • #15441

    Hi Boris Cardenas,

    Thank you for your post.
    This will most likely indicate a battery fault with the ActivSlate. If you have any other ActivSlates of the same model, you can test the battery inside this unit and see if the same issue happens.

    If it doesn’t experience the same ‘charging fault’ error, this would indicate a battery fault.

    We no longer have any spare components for this device as this has stopped being manufactured for a few years.

    It may be possible to source the battery from online retailers if they have these in stock.

    Kind regards,

    Adam

    Promethean Support

     

     

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