October 15, 2019 at 10:40 pm #17928
I recently updated my Mac to macOS Catalina version 10.15. When I updated my computer, the touch capabilities quit working on my activpanel. I tried another computer and it worked fine. Any ideas on how to fix this?
October 16, 2019 at 4:59 am #17932
Thanks for posting.
We currently do not support Catalina with our products, as such this is may be why you are experiencing issues with the loss of touch.
We would recommend rolling back your OS version to a supported version with your ActivPanel.
October 23, 2019 at 3:17 pm #18000
I have the same issue. If you plug into hdmi 2 and touch 2 on your activpanel, it will work. You do lose the pink dot to access your other activpanel features though. The dot returns when you unplu the hdmi.
October 24, 2019 at 7:40 am #18007
Where you connecting your Mac to the HDMI IN port on the OPS-G?
November 10, 2019 at 2:47 pm #18221
Hi Adam: Could you verify when can we have an activmanager for macOS Catalina version.
November 11, 2019 at 7:02 am #18231
Hi Osama Shihadih,
We do not currently have an ETA for when this will be supported on Catalina however our development team are working on this currently.
Please feel free to subscribe to the announcements section on the Community to keep you updated with all the latest news and releases.
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