Interactive Flat Panels
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    • #19651
      Valeriy BoldyrevValeriy Boldyrev
      Participant

      Hello! How can I turn off the automatic shutdown of the panel? Panel model – AP7-B86. The panel is mainly used as a means of displaying video content.

    • #19654
      Wendy PrometheanWendy
      Moderator

      Hi Valeriy,

      Thank you for your post. It’s not yet possible to completely disable the automated shutdown of the panel past the maximum duration, but we are looking into increasing or disabling this setting for the future. Please make sure to subscribe to the announcement section of the forums for automated updates regarding this,

      Please do not hesitate to get back to us  if you have any questions, we’d be happy to help.

       

      Thank you,

       

      Kind regards,

       

      Wendy

      Promethean Technical Support

      home

    • #19664
      Valeriy BoldyrevValeriy Boldyrev
      Participant

      OK. If I send any commands using the RS 232 protocol, will the sleep timer be updated? For example, at 6:00, I turn on the panel (the panel should go to sleep at 8:00), then at 6:30, I send the POWER ON command and the panel should turn off at 8:30, right?

    • #29531
      Craig PrometheanCraig Promethean
      Moderator

      Hello,

      Thank you for your ost.

      Yeas, if you set the RS232 commands they will follow the commands set.

      Thank you,

      Craig

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