Hello, we have 6 – 8 User calibrating their ActivBoards on a daily basis. If not calibrated the pen is almost 2 inches off each time. The Boards are static and thus there is no movement so we are unsure why we need to calibrate almost daily. The only change recently was the upgrade of Projectors from PRM20 to PRM45A, could this be the problem? If you could offer some advice I would greatly appreciate. Thanks.
To help us look into the issue can you please provide us with the current driver and firmware versions you have installed. You can find this information by clicking on your ActivManager > Control panel.
The latest driver is 5.14.21 and can be downloaded from the below link: