What is ActivInspire?
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    • #530

      The flipchart is displayed completely, images, words, and all on the browser on the side. The actual flipchart only is displaying the background color. This is happening on several of my student’s presentations.

    • #4511
      Anonymous
      Inactive

      Kindly ensure that the version of the ActivInspire software is at its latest version both on the student’s computers and the computers on which the flipcharts are being displayed.  That version can be downloaded from this page on Promethean Planet is needed

       

      If the flipcharts are still opening in the manner described, then their data may have become corrupted.  In these cases, we recommend that any unaffected pages be copied into a new flipchart, and the affected pages recreated in that new flipchart.

       

      To decrease the likelihood of this occurring with any flipcharts created in the future, we would suggest the following:

       

      –  Reducing the number of objects saved to a flipchart page or the number of pages in the flipchart.

       

      –  If you are accessing the file from a network or removable storage device, copy the file from that location to the computer’s desktop and open that copy instead of opening the file directly from that external location.

       

      –  Limiting the number of media files embedded in the flipchart 

       

      (Support Case 00511910)

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