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    • #1263
      Kate BorgerKate Borger
      Participant

      How do i calibrate the extended desk top in windows 10

    • #6468
      Anonymous
      Inactive

      Hello Kate,

      Thank you for your post.

      We do not currently support Windows 10. Any updates will be released on our website.

      Thank you,

      Craig

    • #6469
      Anonymous
      Inactive

      Hello Kate,

      Thank you for your post.

      We do not currently support Windows 10. Any updates will be released on our website.

      Thank you,

      Craig

    • #6470
      Anonymous
      Inactive

      Our latest releases of the ActivInspire software and ActivDriver for Windows (Versions 2.5 and 5.12, respectively) are supported for use with Windows 7, 8, and 10. They can be downloaded from our Support Page if any user needs them.

      In regards to use with an Extended Desktop and the calibration of an ActivBoard Touch, ActivPanel Touch, or ActivWall used in that setup, please be advised that our driver does not support that that use. However, we have found a workaround using Windows’ Control Panel which should allow for calibration and use with an Extended Display:

      1) Quit the ActivManager from the System Tray by click on the ActivManager icon and choosing ‘Quit’ from the menu that appears

      2) Open Windows’ Control Panel and open Tablet PC settings (Start > Control Panel > Hardware and Sound > Tablet PC Settings)

      3) In the Display tab of that window, click on the ‘Setup’ button, then choose ‘Touch input’.

      4) When the below message appears, press the ENTER key until it appears on the Touch Display.

      5) Touch the ActivBoard Touch, ActivPanel Touch, or ActivWall when the above message is displayed on it.

      At this point, the Touch Display should be interactive as an Extended Desktop. To calibrate that display, click on the ‘Calibrate’ button in the Tablet PC Settings window.

      For earlier models of ActivBoard (100, 300, and 500), the calibration will work through the ActivManager as it does in a duplicated arrangement. The only advisement we would have in that regard would be to ensure that the two displays in use are arranged in Windows’ display settings in Control Panel so that the primary monitor is to the left of the secondary monitor onto which the display is being extended.

      If we can advise further on this issue or answer any further questions, please let us know either through a reply to this post or contacting our Support Team by phone or E-mail.

      (Support Case 00619990)

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