Interactive Flat Panels
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    • #1804
      Anonymous
      Inactive

      Lots of staff would like to deactivate the 10 point touch. Can we?

    • #9055
      Anonymous
      Inactive

      Hi alandick,

      Thanks for posting on the Support Community.

      The ActivPanel is a touch device, as such any touch inputs that are recognised will be detected by the operating system.

      There is no way to disable all 10 touches (as this is not built in to the ActivDriver nor operating system).

      You could potentially remove the USB cable to the computer that is connecting to the ActivPanel, however this will disable interaction functionality but you will still be able to display using your HDMI/VGA.

      One other solution (depending on if you have the digital pen), is to bind this within ActivManager and ActivInspire will recognise the digital pen and react to this rather than your touch (it will recognise touch input but not draw).

      I hope this helps.

      Kind regards,
      Adam
      Promethean Technical Support

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