- This topic has 13 replies, 10 voices, and was last updated 3 years, 10 months ago by
Anonymous.
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AuthorPosts
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December 13, 2016 at 9:19 pm #1706
Bane
ParticipantHello,
I am running into the problem of the board not working when google chrome is open. I saw on one of the forums that upgrading the firmware will solve this problem. Can you please send me the latest firmware for this board. -
December 14, 2016 at 6:43 am #8677
Anonymous
InactiveHi Bane,
Thank you for posting on the Support Community, I’ve removed the serial number from the post as we don’t need this to help support this issue, just the model number 🙂
I will email you the firmware along with instructions on how to upgrade the firmware.
I hope this helps.
Thanks,
Adam
Promethean Technical Support -
December 14, 2016 at 3:20 pm #8678
Anonymous
InactiveSame issue here, can you send it my way too? Thanx!!!
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December 15, 2016 at 6:16 am #8679
Anonymous
InactiveHi jkennedy8902,
I’ll send an email to you shortly with this information.
Thanks,
Adam
Promethean Technical Support -
January 7, 2017 at 7:56 pm #8680
Anonymous
InactiveI am also having this same issue! I’m currently running V8.04 Build 4. If there is updated firmware would you please send me that information as well?
Thanks!
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January 9, 2017 at 5:53 am #8681
Anonymous
InactiveHi kschnipke,
I’ll send an email to you shortly with this information.Thanks,
Adam
Promethean Technical Support -
January 9, 2017 at 1:52 pm #8682
Anonymous
InactiveI need firmware for
abv378e100 -
January 9, 2017 at 2:36 pm #8683
Anonymous
InactiveHi,
We will send you an email with the firmware file and instructions.
Thank you
Miguel
Promethean Technical Support -
January 10, 2017 at 2:54 pm #8684
Anonymous
InactiveHi
I have a ABV378Pro on Firmware 8.04. Can you please send me the latest firmware for board.
Sn: *Deleted by Promethean*
Thank you
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January 10, 2017 at 8:52 pm #8685
Anonymous
InactiveHello ruairi83 ,
We are reaching out via email regarding the firmware file.
Thanks
Michael
Promethean Support -
January 14, 2017 at 12:03 am #8686
Anonymous
InactiveHola , quiero reinstalar la pizarra ABV378E100 , cual son los drivers y software?? No puedo calibrar y no responde. Tengo window 7 64 bit. Gracias.
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January 16, 2017 at 6:35 am #8687
Anonymous
InactiveHi raffia,
Thanks for posting.
It appears this has come through on the English versions on the Support Community.I will follow up with one of my Spanish colleagues to reach out and help with the issues you are experiencing.
Kind regards,
Adam
Promethean Technical Support -
April 18, 2017 at 3:54 pm #8688
Anonymous
Inactivehello,
can I get the firmware too? One of my teachers has product ABV378E100
Thanks -
April 18, 2017 at 4:37 pm #8689
Anonymous
InactiveHello michelebelotti,
We have made the firmware files available on our support site now. The file, as well as instructions on how to upgrade, can be found here .
Thanks
Michael
Promethean Support
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