Interactive Flat Panels
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    • #15481

      Good Morning,

      I have just setup another ActivPanel and giving the teacher a quick overview.  We downloaded several worksheets in .pdf format from a frequently used website.  After downloading the files, the files appear in the download folder, but none of them would open.  Just a notice “Cannot Open” would show when trying to open the .pdf.

      Any thoughts?


    • #15500

      Hi troyteck,

      The ActivConnect out of the box does not come with an application that opens up PDF files.

      You will need to download a relevant application that will allow the files to be opened.

      If you wish for the Google Play store to be downloaded to your device to access additional apps and content, please contact Promethean Technical Support via email and provide your ActivConnect serial number.

      Kind regards,
      Promethean Technical Support

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