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    • #383
      Lisa ReddochLisa Reddoch
      Participant

      I had the personal edition on my home computer. It does not open any more. I tried uninstalling it and installing it again but it still wont work. When I go through the comparability screen it says My computer is not compatible but nothing I tried will make it compatible. What happened?

    • #4199
      Anonymous
      Inactive

      Hello Lisa,

      Your case reference is – 489057

      Firstly can I ask what operating system you have? can i also ask what version of ActivInspire you are installing and if you are installing for a disk or the website ?.

      If you would prefer to contact us directly, please go to http://www.prometheankb.com >area e.g. Projectors, Software > Contact Us. Please include the above reference number 489057 in the Existing Case Reference Number field.

      Thank you,

      Craig

      Promethean technical support.

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