Software Solutions
Viewing 3 reply threads
  • Author
    Posts
    • #702
      kenken
      Participant

      I’m trying to register with your site to download software for my Promethean Pro 378 board. It is not recognizing my school’s name: Innovations Public Charter School in Kailua Kona HI 96740

    • #4941
      Anonymous
      Inactive

      Hi Ken, which site are you having trouble registering on? If it is the school section within the Promethean Planet registration that you are referring to then this is an optional field so it will allow you register without entering the school details.

      We can pass these details to our Palent team and get your school added to the database if this is the case.

      If I have misunderstood your query then I apologise!

      Please let us know either way.

      Kind Regards,
      Paul

      (Support case 00560155)

    • #4942
      Anonymous
      Inactive

      I left the school section blank and I still can’t register.

    • #4943
      Anonymous
      Inactive

      Hi Ken,

      We will send you an email shortly requesting some more information in order to assist you further.

      Thank you
      Miguel
      Promethean Technical Support

Viewing 3 reply threads
  • You must be logged in to reply to this topic.