re case number 526561
Was sent a zipped email last week containing details that would help me update my board and fix a problem. I have not received the email..
Hello Trish,I have checked case 526561 and we sent an email to your self and Diane.
The email contains a link for a firmware update for your ActivBoard. You can get the update by going to http://www.PrometheanKB.com and searching for article 10360.
This will provide you with the firmware upgrade file.
Please do not hesitate to contact us if the issue persist.