What is ActivInspire?
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    • #1261
      Amanda BranchAmanda Branch
      Participant

      Hello,
      I am having difficulty connecting my surface pro 3 to our classroom promethean board. I am using a VGA connector which works fine for the display. The only issue is the activpen does not work at all. I have plugged the usb for the pen into the surface. Is there a driver or something for the pen that I have not downloaded? I have activinspire and I downloaded the activdriver.

    • #6463
      Anonymous
      Inactive

      Hello Amanda,

      Thank you for your post.

      We are currently looking into the interaction with the surface pro 3. We have fond that using ActivInspire 2.4 helps the interaction.

      Please remove your current version of ActivInspire and install version 2.4 from the link below –

      https://promethean.box.com/s/l1n5oznjfsgv8kjl87qjul2p8pt7dbe2

      Thank you,

      Craig

    • #6464
      Anonymous
      Inactive

      Hi, what account do i need to have to access the download from your link?

    • #6465
      Anonymous
      Inactive

      Hi, what account do i need to have to access the download from your link?

    • #6466
      Anonymous
      Inactive

      Hi, please use this link:

      https://promethean.box.com/ActivInspire-2-4

      Please note this is not supported on Windows 10.

      Kind Regards,
      Paul

      Promethean Technical Support

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