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    • #37012
      Chuck LudwigChuck Ludwig

      I’ve inherited responsibility for returning an SSIHD-P1 to service.
      Unfortunately, it’s missing its lamp assembly. 🙂
      I have found lamp suppliers offer replacements for a number of Promethean projectors, but none seem to cite this model in their applications.
      The user manual does not provide the part number to order a replacement (seems a bit odd).
      I emailed some vendors, but so far, no answers…
      I searched community posts for this model and only found one, unrelated to lamps.
      Does the SSIHD-P1 use the same lamp as one of the other Promethean projectors? (UST-P1, EST-P1)
      Any help is appreciated. (Glad I found this community.)
      Thanks & regards,

    • #37094

      Hi Chuck,

      The SSI projectors don’t have a lamp, they work slightly different to our other projectors and is a laser projection.

      If you need this projector repairing, please don’t hesitate to get in touch with Promethean Support so they can advise on the nearest repair centre for this model.



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