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    • #33131
      Leonard FreidhofLeonard Freidhof
      Participant

      I am struggling trying to do polls in my class with the Activote.  I have a second generation activboard and the PRM-AV2-01 activotes.  I have gone thru the registration of each device  and they show they are registered with the ActivBoard.  At a loss for what to do next.  I have tried the classflow and the poll button but when I do it says there are no devices registered and wants to go thru the registration process and then I get caught in a loop of the above processes.  What am I missing, doing wrong etc.?

    • #33151
      Paul PrometheanPaul Promethean
      Moderator

      Hi Leonard,

      Thanks for posting.  As the ActiVotes are end of life it may be that they do not work correctly wit the latest version of ActivInspire so please can you tell us the versions of both ActivInspire and ActivDriver that you have installed?

      You may find some useful information on how to get started with the polling here: https://support.prometheanworld.com/wp-content/uploads/dlm_uploads/TP-1788-AMEU.pdf

      We look forward to hearing back from you with the results.

      Kind regards,

      Paul

      Promethean Technical Support

       

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