Projectors
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    • #939
      Dave RosenbergDave Rosenberg
      Participant

      We are having schoolwide issues with our
      ActivBoard 378 Pros since upgrading our MacBook Pros to Yosemite (10.10.5).
       We have been using a projector setting of 1024×768, 70 HZ which was
      perfect for both the ActivBoard and display setting on the MacBook.  That option
      is no longer available to us, and none of the 3 display settings fit well on
      the board, and the on screen display on the Macbook is tiny.  Please help!

    • #5564
      Anonymous
      Inactive

      Hi Dave,

      You have already emailed us directly regarding this issue.

      I have replied to your email query on case 00581924.

      Thank you,
      Adam
      Promethean Technical Support

    • #5565
      Anonymous
      Inactive

      While in the Display Settings under System Preferences on your Mac, press the Option key while you click the Scaled button to see additional resolutions for the projector.

    • #5566
      Anonymous
      Inactive

      so share the solution with the rest of us having the same issue please.

    • #5567
      Anonymous
      Inactive

      Hi,

      To resolve this issue please follow the below instructions.

      While in the Display Settings under System Preferences on your Mac, press the Option key while you click the Scaled button to see additional resolutions for the projector.

      This should allow you to click your desired resolution if it is not listed.

      Hope this is of help to you.

      Kind Regards,

      Alavi

      Promethean Technical Support.

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