Projectors
  • This topic has 3 replies, 3 voices, and was last updated 4 years ago by Anonymous.
Viewing 3 reply threads
  • Author
    Posts
    • #1570
      walshcolm82walshcolm82
      Participant

      Hi,


      My projector will not fit the whiteboard. The display is very slanted and doesn’t fir the screen properly.
      Any help?

      Colm

    • #8162
      Anonymous
      Inactive

      Hi Colm,

      Thank you for your post.

      To help us look into the issue can you please confirm the model of projector you have? Also can you please confirm the model / size of ActivBoard you have.

      Thank you,

      Craig 

    • #8163
      Anonymous
      Inactive

      hi craig


      the model is PRM-10

      PRM AB2 01 is the product code for the active board


      thanks

    • #8164
      Anonymous
      Inactive

      Hi walshcolm82,

      It sounds like the projector needs to be aligned. This usually only needs to be done at install or if the projector has been moved. 

      To help us advise can you please provide us with an image. 

      It may be easier if you contact us directly, I have provided below a link below for the contact us form:

      https://support.prometheanworld.com/contact/

      Thank you,

      Craig 

Viewing 3 reply threads
  • You must be logged in to reply to this topic.