Software Solutions

This topic contains 3 replies, has 3 voices, and was last updated by Adam K Promethean Adam K Promethean 2 weeks, 5 days ago.

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  • #16913
    Lotus Han
    Lotus Han
    Participant

    Hi Support,

    May know does ActivInspire compatibility and working on any universal touch panel or board that not Promethean Activ product?
    As from any forums or article it mentioned ONLY Promethean Activ product. Hope get reply as soon as possible, as our side investigation and need explain to our customer since customers mostly are school environment and feedback currently very happy using the ActivInspire as main interactive software on their classroom environment when instructors in teaching because user interface friendly to be use.

    Best Regards,
    Han

    Malaysia Promethean Product Reseller (Company : SmartClass Solution Sdn Bhd)

  • #16945
    Adem Promethean
    Adem Promethean
    Moderator

    Hi,

    To obtain this information you will need to look at the ActivInspire EULA.

    In short, ActivInspire is only to be used with Promethean products and no 3rd party products.

    “4.2 Restrictions of Use with Third-Party Interactive Display Devices: Unless otherwise agreed in writing by Promethean, the Software is only permitted to be operated with Promethean Equipment or the Promethean Certified Equipment. The Software is not permitted to be operated with any other 3rd party (non-Promethean branded) Interactive Display Devices. You may only use the Software in conjunction with Promethean Equipment or Promethean Certified Equipment and on a computer owned and or controlled by You.THE USE OF THE SOFTWARE WITH ANY THIRD-PARTY INTERACTIVE DISPLAY DEVICES IS CONSIDERED A BREACH OF THIS EULA.If You wish to use the Software with any third-party Interactive Display Devices then you must purchase a License for the Professional Edition of the ActivInspire software. ”

    Eula: https://support.prometheanworld.com/wp-content/uploads/dlm_uploads/pers-eula-en.pdf

    If there is anything else we can help you with please let us know.

     

    Kind regards,

    Adem Couper

    Promethean Technical Support

     

     

     

     

  • #16967
    Lotus Han
    Lotus Han
    Participant

    License purchased version

    Hi Adem,

    Above attached image was the license version that we purchased. Based on terms and condition with reply, does it mean supported and compatibility?

    “If You wish to use the Software with any third-party Interactive Display Devices then you must purchase a License for the Professional Edition of the ActivInspire software.”

    Best Regards,
    Han

  • #16984

    Hi Han,

    ActivInspire Professional edition can be provided when purchased with Promethean hardware, however this does not entitle you to install the Professional edition on third party products.

    If you have purchased an additional license solely for ActivInspire, then this can be used with third party hardware however not guaranteed to have the same functionality as this software is not designed nor tested to work with third party hardware.

    We’d recommend having a look at the below link for FAQ’s relating to this:

    https://support.prometheanworld.com/wp-content/uploads/dlm_uploads/ActivInspire-Licensing-FAQs.pdf

    Kind regards,
    Adam

    Promethean Support

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