Interactive Flat Panels
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    • #1008
      eslrivera .eslrivera .
      Participant

      I have the ActivPanel Touch v2.3.

    • #5776
      Anonymous
      Inactive

      Hi there,

      Thanks for posting on the Support Community.

      The ActivPanel Touch can have sound playing out with the use of USB however you will need to have a source connected through VGA/HDMI.

      I hope this information helps.

      Adam
      Promethean Technical Support

    • #5777
      Anonymous
      Inactive

      It is sourced through the VGA cable and the USB is attached. However, the option to select the sound output via USB doesn’t show up in Devices under Control Panel so I can’t get it to go through the USB. The board works fine otherwise.

    • #5778
      Anonymous
      Inactive

      Hi,

      Apologies for the confusion.

      When using a VGA cable, you will need to use an audio cable in order to use the sound.
      If you have a HDMI cable, as this is a digital input this will carry the sound also so a audio cable would not be required.

      The USB does only carry the interaction.

      I hope this helps.

      Kind regards,
      Adam
      Promethean Technical Support

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