How do you downgrade firmware on a Promethean Nickel board?
Thank you for your post.
Can you confirm why you are looking to downgrade the firmware on your ActivPanel?
We tend not to encourage the firmware to be downgraded/upgraded unless necessary.
We look forward to hearing from you.
Just guessing but because your newest version disables some of the front panel functionality?
Since the last firmware update we have had school wide issues with not being able to control volume with the front panel, multiple screen share problems, the list goes on and on.
Hello Monique and Rick,
Thank you for your posts.
Due to the nature of the issues you reported, we are going to contact you directly via email with specific troubleshooting and questions.
Promethean Technical Support