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    • #501
      Todd SeelyTodd Seely
      Participant

      dual user mode pen calibration? both the teacher and the student pen calibration is fine until you turn on dual user mode then no mater what you do both pens calibration is off. not sure what could be causing this?

    • #4453
      Anonymous
      Inactive

      Does re-calibrating (either
      5 or 25-point) while Dual User Mode is enabled have any effect on the pen’s
      alignment while in that mode?  Does using
      different pens with that board have any effect on that alignment?

       

      When any other computer
      connects to this board and Dual User mode is engaged, is the same behavior
      presenting with the pens at this board?

       

      If so, please
      reach out to our Technical
      Support Team
      for further assistance with the hardware in use.

       

      (Support Case 505998)

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