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    • #1201
      Mark HennessyMark Hennessy
      Participant

      Our school has just upgraded our Apple Macs to the latest version El Captain , since then we are no longer able to calibrate our boards or use the pens on our boards. Help is needed

    • #6284
      Anonymous
      Inactive

      Hi Mark,

      To fix those issues please upgrade to the very latest driver from https://support.prometheanworld.com/product/activdriver

      Note: Remove the current drivers first and only after that install the new one.

      Thank you

      Miguel
      Promethean Technical Support

    • #6285
      Anonymous
      Inactive

      Having troubles removing the drivers – when I go to the file uninstalldrivers on my mac only contains an exec file for Windows operating machine

    • #6286
      Anonymous
      Inactive

      I can only find the uninstall directions for Windows.  I tried to uninstall all of ActivInspire, but that still did not work.

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