Why can’t I get Extended page in “View”?
Thank you for your post.
In regards to this issue, what version of ActivInspire do you currently have?
You can find this in the help > about tab, it is the version at the top of this Window.
If you do not have the latest version 2.19 please try downloading it from this link:
ActivInspire Download – Language Select
Should you already have the latest version please try a manual uninstall following one these articles:
Then re-download using the first link in the email.
Should you have any further questions please let us know.
Promethean Technical Support
Thank you Kate.. you are right, I updated it and I have it now.. thanks 🙂
Thank you for confirming this.
We are happy that the update solved the issue.
Please let us know if you have any further questions.