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    • #33970
      Kris DurhamKris Durham
      Participant

      Activboard6touch88D firmware issue

      Serial Number ********

       

      Will only upgrade 78″ model and I can no longer calibrate Board please advise.

       

      Thank you

    • #33971

      Hello Kris,

       

      Thank you for your post.

       

      Due to the nature of the reported issue, we will be contacting you via email directly.

       

      We look forward to assisting you further.

       

      Best regards,

      Olivia

      Promethean Technical Support

       

    • #33976
      Kris DurhamKris Durham
      Participant

      I have not received the information can you give me an idea of when you will be emailing me?

    • #33977

      Hi Kris,

       

      An email was sent to you yesterday shortly after our reply in this chain.

       

      I will re-send this email again.

       

      Please let us know if this is received.

       

       

      Thank you,

      Olivia

      Promethean Technical Support

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