Software Solutions
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    • #19388
      Guillaume MalletGuillaume Mallet
      Participant

      Hello,

      [running ActivInspire 2.18.62238 on Windows 8.1]

      I installed the latest version of Java this morning in order to fix the equation editor that wouldn’t launch. This fixed the problem, however my situation is even worse, as the video tool is now broken…

      Symptoms : when I click on the video camera button, ActivInspire just hangs, and I have to kill it off using the task manager.

      I’m a bit deperate now, as recording video tutorials accounts for the main part of my activity now that schools are closed…

      Hope you will be able to provide some help 🙂

      Regards,

      Guillaume

    • #19389
      Guillaume MalletGuillaume Mallet
      Participant

      A reinstall solved the problem. My computer must’ve somehow gotten into a funny state.

      So it’s case closed! 🙂

      Regards,

      Guillaume

    • #19392
      Wendy PrometheanWendy
      Moderator

      Thanks, Guillaume,

      Glad you managed to resolve it and letting us know,

      Kind regards,

      Wendy

      Promethean Technical Support

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