Interactive Whiteboards
Viewing 1 reply thread
  • Author
    • #33407
      Jonathan RistJonathan Rist


      Recently, when I am using the pen, the flipchart pages on Activ inspire keep skipping 2 pages. Have you nay suggestions on how to rectify this problem?

      Many thanks,


    • #33427

      Hello Jon,

      Thank you for contacting Promethean Technical Support.

      To better assist you with the issue reported, could you please confirm if this only happens when your computer is connected to the hardware? If so, does this happen if you turn the computer and the ActivBoard or ActivPanel on before opening ActivInspire?

      Please, also confirm the operating system on your computer and the version of ActivInspire you are using.

      Does this happen will all flipcharts?

      We look forward to hearing from you.

      Kind regards,


      Promethean Technical Support

Viewing 1 reply thread
  • You must be logged in to reply to this topic.