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    • #560
      Amy Coffman MannAmy Coffman Mann
      Participant

      I tried downloading a flipchart from Planet and it looks like a jumbled mess on my computer. I am unable to read any text. How do I fix this?

    • #4570
      Anonymous
      Inactive

      HI Amy,

      Do you have a screenshot of this issue within ActivInspire so we can best advise on this issue?
      If you would like to send us the flipchart that you have downloaded, please upload this to the below link and let us know once you have done this so we can investigate.

      Upload here: http://goo.gl/BW8Gjh

      Support case – 00519763

    • #4571
      Anonymous
      Inactive

      Hi Amy,

      Try double clicking in the text boxes (If the boxes are locked then go into design mode). I’ve found that the reason flipcharts do this is when your computer doesn’t have the font that was originally used in the flipchart e.g. Mac computers often have different fonts to Windows.

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