After using my ActivConnect with no issue for a few months, today it will not turn on and the blue light on the front is now red.
I have to turn it on and off at the power to even get any light at all.
When I turn power on I have no blue or red light. After a few moments the red light appear but then fades.
I have tried turning on with the remote with no luck. (and changed batteries, and power points)
Now there is no light on it at all…
Hello Meg Joynateous,
Thank you for your post.
I think it may be better if you contacted us directly using the below link:
The issue could be caused by a faulty power supply but we will need to look into the issue.
We look forward to hearing from you,