Interactive Flat Panels
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    • #1599
      Meg JoynateousMeg Joynateous

      After using my ActivConnect with no issue for a few months, today it will not turn on and the blue light on the front is now red.

      I have to turn it on and off at the power to even get any light at all.

      When I turn power on I have no blue or red light. After a few moments the red light appear but then fades.

      I have tried turning on with the remote with no luck. (and changed batteries, and power points)

      Now there is no light on it at all…


    • #8288

      Hello Meg Joynateous,

      Thank you for your post.

      I think it may be better if you contacted us directly using the below link:

      The issue could be caused by a faulty power supply but we will need to look into the issue.

      We look forward to hearing from you,


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