Software Solutions

This topic contains 1 reply, has 2 voices, and was last updated by Adam K Promethean Adam K Promethean 8 months, 3 weeks ago.

  • Author
  • #15349
    Anneli Mõtsmees
    Anneli Mõtsmees


    We bought activpanel AP6-70. I have  tried to start google play in our panel but faild. I have tried different ways but still nothing. I updated software. The panel says me that app missing. I installed several times google service using usb drive but it also do not work. All help articles leading me to ask support. Now i asking. What do i have to do?

  • #15357

    Hi Anneli Mõtsmees,

    Thank you for posting.

    You will need to have a specific version of Google Services (which includes Google Play) installed on your ActivConnect G/OPS-G.

    Please contact Promethean Technical Support directly and provide the serial number located on your ActivConnect G/OPS-G.

    Kind regards,
    Promethean Support


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