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    • #15349
      Anneli MõtsmeesAnneli Mõtsmees


      We bought activpanel AP6-70. I have  tried to start google play in our panel but faild. I have tried different ways but still nothing. I updated software. The panel says me that app missing. I installed several times google service using usb drive but it also do not work. All help articles leading me to ask support. Now i asking. What do i have to do?

    • #15357

      Hi Anneli Mõtsmees,

      Thank you for posting.

      You will need to have a specific version of Google Services (which includes Google Play) installed on your ActivConnect G/OPS-G.

      Please contact Promethean Technical Support directly and provide the serial number located on your ActivConnect G/OPS-G.

      Kind regards,
      Promethean Support


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