Interactive Flat Panels
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    • #578
      Yasmeen ChisolmYasmeen Chisolm
      Participant

      The light in the upper left hand corner is lit and is white. Even when I raise the other pens to that light, they simply do not respond. There have been times where one has begun working and the other has stopped almost simultaneously. Im not sure whats causing this phenomenon but I know that at one point I had two working pens at the same time.

    • #4606
      Anonymous
      Inactive

      If the pens are not
      only unable to operate this board, but also unable to operate any other board with
      which they are compatible, please contact
      Technical Support
      with the serial number  of the board with which the pens were
      included, so we can verify whether they are within their one-year warranty.

       

      (Support Case
      00522106)

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