When I click file, then settings, I have no tabs to choose from, the only tab is settings. In the past there were options like layout, now I have none. I want to edit my toolbar but I am not able to do anything under this tab I have now.
With regard to this issue you have raised, please could you confirm what version of ActivInspire you are using and if you are using the personal or professional edition?
To obtain this information launch ActivInspire and click on Help>About.
Also, if you change your current profile on ActivInspire, do you get any of the settings appear?
Promethean Technical Support