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    • #301
      Elizabeth SmithElizabeth Smith

      When I try to use my activslate 2.4GHz the cursor is all over the place. I am guessing it needs to be calibrated. How can I calibrate my activslate?

    • #3957

      Hi Elizabeth.
      I would recommend using another known working pen to see if the issue still persists. If you go to the ActivBoard, does the pen work correctly?

      Should it still happen with another known working ActivPen I would recommend contacting Promethean Technical Support directly regarding this issue. I have created a case to help assist, please quote 00482539 if you contact us.


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