Thank you for your post.
Could you please explain a bit more what you are trying to achieve?
Do you mean you would like to know how to freeze the image on the board? If so, can you indicate the board and projector model you have installed, please?
Promethean Technical Support
Yes I am trying to freeze the image on the board.
Product code on the promethean board is-ABV378PRO. projector is an NEC M332XS.
Thank you for contacting us.
The option to freeze the image is a tool from your projector, as the projector is not a Promethean unit you would need to speak to NEC / the manufacturer of the unit.
If you require any further information please let us know.