Wireless Presentations

This topic contains 3 replies, has 2 voices, and was last updated by Adam K Promethean Adam K Promethean 8 months, 2 weeks ago.

  • Author
    Posts
  • #15363
    WendyW
    WendyW
    Participant

    Hi,

    why is the download link to Google services removed from the website?

  • #15369

    Hi Wendy,

    A specific version of Google Services needs to be installed in order to use the Google Play store on the ActivConnect G or OPS-G, this also depends on which hardware model that you have.

    Placing the incorrect file on your device could cause further issues.

    So we can best service possible and help to alleviate any issues with incorrect versions being installed, we are asking for the serial number to be provided to Promethean Technical Support so that we can assist in providing the correct file and instructions to you.

    Kind regards,
    Adam

    Promethean Support

  • #15398
    WendyW
    WendyW
    Participant

    But in our school we have 20+ activpanels with OPS. do they all have a different play store?

  • #15399

    Hi WendyW,

    If you use the file that Promethean can provide (once you’ve provided your serial number to Promethean Technical Support), this file can be used on your other OPS units that you have installed at the school too.

    I hope this helps.

    Kind regards,
    Adam
    Promethean Support

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