What is ActivInspire?
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    • #414
      robert kohenrobert kohen
      Participant

      I have tried to calibrate the board by holding the pen close to the proper spot and waiting for the process to began where I tap the four corners but it never begins the process.

    • #4280
      Anonymous
      Inactive

      Hi Robert,

      Thank you for your post. (ref# 00491126)

      First of all, is the LED light lit up? If so, which colour is it displaying?
      Also, is the activmanager icon on your computer showing a red X or an orange Promethean flame?
      Does the pen work fine with another board of the same model?

      Thank you

      Miguel
      Promethean Technical Support

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